1. Introduction

Chartered Engineer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website charteredengineer.in or submit inquiries through our contact forms.

By using our website or submitting your information, you consent to the practices described in this policy. If you do not agree, please do not use our site or submit personal information.

2. Information We Collect

2.1 Information You Provide

When you contact us through our website forms or by email/phone, we may collect:

  • Name
  • Email address
  • Phone number
  • Address or property details (if relevant to your enquiry)
  • Any message or comments you provide

This information is used solely to respond to your enquiries about our structural stability certification, property valuation, and related engineering services.

2.2 Information Collected Automatically

When you visit our website, we use Google Analytics (gtag.js), which may collect:

  • IP address and general location
  • Browser type and device information
  • Pages visited and time spent
  • Cookies and similar technologies (see Section 5)

This helps us understand how visitors use our site and improve our website. Google Analytics data is processed in accordance with Google's Privacy Policy.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries: Contact you about structural stability certification, property valuation, retrofitting, or chartered engineer certification services
  • Provide services: Fulfil requests for certifications, valuations, and related professional services
  • Improve our website: Analyse usage to improve content and user experience
  • Legal and security: Comply with applicable laws and protect against misuse or fraud

4. Google Analytics

We use Google Analytics to measure traffic and usage of our website. Google Analytics uses cookies and similar technologies to collect information about your visits. You can learn more and opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on or by adjusting your browser or Google Ad Settings. We do not use Analytics data to identify you personally.

5. Cookies and Tracking

We and our partners (including Google) may use cookies and similar technologies for analytics and site functionality. You can manage cookie preferences in your browser. Disabling cookies may affect some features of the site.

6. Sharing and Disclosure

We do not sell your personal information. We may share your information only:

  • With service providers who assist us (e.g., hosting, email) under strict confidentiality
  • With Google for analytics purposes, in line with their policies
  • When required by law or to protect our rights and safety

7. Data Retention and Security

We retain your contact and enquiry data only as long as needed to respond to your request, provide our services, and for legitimate business or legal purposes. We implement reasonable measures to protect your data from unauthorised access, loss, or misuse.

8. Your Rights

You may:

  • Request access to or correction of your personal information
  • Request deletion of your data, subject to legal obligations
  • Opt out of further marketing or promotional contact by contacting us

To exercise these rights or for any privacy-related questions, contact us at rperiyasamy@rediffmail.com or call 044-3006 6463 / 044-2628 6087 or Mobile 98400 46087.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the latest version. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

Chartered Engineer
Old No.15, New No.33, 8th Cross Street, Shenoy Nagar-West, Chennai 600 030
Phone: 044-3006 6463 / 044-2628 6087
Mobile: 98400 46087
Email: rperiyasamy@rediffmail.com

For questions about this Privacy Policy or our use of your information, please contact us using the details above.